Have you ever felt as though a Skype conversation isn’t going the way you wanted? Did you just say something that upset the one you’re talking to, but aren’t sure exactly what? If your answer is “yes,” then you might need a refresher on proper Skype etiquette.
Like any communication medium, Skype works on signals and interpretation. The manner by which you do and say things matter as much as your messages. Here are a few pointers to make sure you get the right messages across:
1. Ask before you call. Don’t assume that just because another person is online, he or she is ready to take a call. Before you make a call, whether it involves video or not, you should IM the other party first to ask if it’s okay. This will help you make sure that you aren’t intruding.
2. Can you hear me? Before engaging in a conversation, make sure that the other party can hear you properly. Use Skype’s Sound test service to check your audio quality. Check your mic and make sure to keep background noise at a minimum.
3. Multitasking is a no-no. When engaged in a Skype conversation, especially a formal one, don’t open unnecessary pages or do unnecessary tasks. Remember to focus on the conversation. Just because the other party can’t see what you’re doing doesn’t mean they can’t sense when you’re not actively participating in the Skype call.
4. Inform if you’re recording. If you plan on using a Skype video call recorder, such as SuperTinTin, make sure to inform the other party. Remember, Skype is for conversations, not spying.
5. Check your appearance. Before engaging in a video call, make sure to take note of how you look and what your surroundings are like. Remember that visual cues and nonverbal communications still apply in video chatting. It’s not just about fixing your hair; it’s about presenting the right image.
6. How to say goodbye. Don’t just drop the call. Before you disconnect from the conversation, tell the other person that you will do so. This avoids any awkwardness and gives you both ample opportunity to wrap up the video call properly.
There you go. Those are just some of the things you have to keep in mind when you’re making a Skype call. Remember: manners matter, especially in conversations.