Using Skype as a form of communication with your family, friends, and clients is very useful. But what if one time, you suspect that your Skype account hijacked and used your Skype name and password without your permission? But first, here are some of the four possible reasons why it happened.
The first possible reason is thru social engineering. This is when someone watched behind your back while you are signing in to Skype in a public place, and saw you typing your Skype name and password. Another reason is when you become a victim of phishing or spoofing, where someone pretended to be from Skype and sends you an email or text, asking for your Skype account details.
Downloading malicious code from unknown sources can also be a reason, while last one is when there is a security hole that allows anyone to change your password, by knowing your email address only. Back in November 2012, Skype admitted a similar case and has corrected the problem.
So, what if you think that someone has taken over your Skype account details? The first thing that you should do is to remove any malicious software or viruses from your laptop, tablet, or PC. Next, you should also change your Skype password immediately.
If your Skype account has already been suspended, you can still recover your account by visiting the Skype Online resolution center, or by contacting the Skype Customer Service. You will be asked about some details of yourself and your Skype account.
And since Skype has the capability to detect if your account has a potential of becoming a victim of fraudulent activity, Skype will temporarily suspend your account. In this case, you also do the same procedure as mentioned above, and Skype will be happy to help you recover your account.
Once your account has been recovered, you can continue making video calls. And if you want to record them for your future needs, you can use Supertintin, a reliable Skype video recorder that is safe and easy to download.